Agency Relationship Management, Analyst

We're seeking an Agency Relationship Management Analyst to join our marketing, distribution & partnership team. As part of our mission to create a healthier, more sustainable future for everyone, you'll play a vital part in advancing this movement. You'll drive relationship management and strategic alliances across AIA Agency Force, plan and execute business strategies, and lead a team of Agency's Channel Managers.

Responsibilities:

• Manage Life Planners to drive engagement
• Activate, grow and drive productivity of Life Planners
• Work with CS Segment Management to drive adoption for Company-focused initiatives
• Collaborate with CS Client Management for VS accounts opening for sales done through Life Planners
• Generate CS leads through effective lead management from Life Planners
• Track sales performance and key initiatives and prepare weekly and monthly sales reports
• Implement segmentation strategies to growth CS sales and increase the market share in CS business
• Lead and groom a team of Agency's Channel Managers in achieving the unit goals

Requirements:

• Diploma or Degree Holder of any study
• Minimum 3 years working experience in sales, or insurance / financial related industry
• Well conversed in English, Mandarin and Bahasa Malaysia
• Familial in using Excel and PowerPoint, good presentation skills
• Experience in managing a sales team
• Strong planning and organizational skills
• Track sales performance and conduct sales coaching
• Ability to handle Intermediary complaints and/or requests with a sense of urgency
• Strong exception handling skills
• Ability to understand requirements of Life Planners and effectively liaise with Client Management