Head of Strategic Risk Programs, New Markets

Job Overview

As the Head of Strategic Risk Programs, New Markets at Stripe, you will lead the development and implementation of strategic risk programs in new markets, focusing on APAC. You will be responsible for building and leading a global team of Program Managers, driving operational readiness, and ensuring compliance with evolving regulatory standards.

Responsibilities

People Leadership

• Recruit, train, and lead a global team of Program Managers
• Inspire, motivate, and enable individual development to promote career growth of direct reports
• Develop the long-term vision and strategy for the team and drive progress toward key metrics
• Coach, mentor, and guide the team in program management and operations excellence
• Build a strong team culture across a distributed, multi-timezone environment

New Markets Program Management

• Own end-to-end program management for a large and growing portfolio of programs, with a focus on APAC
• Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies
• Navigate high ambiguity and figure out the right approach in a 0→1 space
• Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio

Cross-Functional Leadership

• Serve as the senior Risk PMO voice in global forums, representing the team in senior-level conversations across Stripe
• Provide critical coordination across Risk teams to ensure alignment and execution
• Develop partnerships across Stripe teams, including Legal, Finance, Treasury, Partnerships, and Product
• Effectively work cross-functionally across the organization to shape Stripe's solutions
• Partner closely with executive sponsors and cross-functional leadership

Operations

• Identify operational impact, gap assessments, and other operational considerations to launch in new markets
• Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution
• Maintain high operational rigor and execution discipline across your team and function
• Embody Stripe's Operating Principles and foster its values and culture

Requirements

• 10+ years of experience in program management, strategy & operations, business operations, or a related field
• 3+ years of people management experience, with a track record of building and developing high-performing teams
• Demonstrated ability to operate in ambiguity and build from 0→1
• Strong program management skills, including tracking and driving multi-workstream initiatives
• Strong cross-functional leadership, with experience aligning Product, Engineering, GTM, and Operations teams toward shared goals
• AI fluency and experience working across global teams and time zones

Preferred Qualifications

• Experience working on international expansion, market entry, regulatory, or licensing programs
• Prior experience at a technology company, fintech, or payments experience