Associate Director, Product Owner - MyLearning

The Associate Director, Product Owner - MyLearning is responsible for maximising the value of their HR Product (SuccessFactors) by translating business needs into a prioritised backlog and leading delivery across the HR product lifecycle.

Key Responsibilities:

• Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities.
• Own and manage the Product backlog, ensuring requirements are well-defined and supported by minimum data inputs.
• Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity.
• Lead the Product team’s delivery activities, Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards.
• Drive operational readiness by applying a delivery readiness checklist.
• Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals, and support effort.
• Ensure product changes follow required security controls, risk assessments, data handling policies, and regulated change processes.
• Support Solution Architects to assess design options and manage cross-Product dependencies.
• Act as an escalation point for the HR Product team and business users on functional product issues.
• Contribute to the improvement of delivery practices within the Product.
• Lead your team in using approved AI tools to improve productivity and ways of working.

Required Skills & Qualifications:

• Bachelor's or Master's degree in a relevant field.
• 15 to 19 years of experience working in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements and managing a product backlog.
• Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes.
• Must have knowledge of SAP Successfactors and experience of deploying globally.
• Demonstrated ability to make prioritisation decisions based on business value, process impact, risk, cost, and technology constraints.
• Experience leading delivery teams or analysts through the product lifecycle.
• Familiarity with enterprise governance requirements.
• Exposure to continuous improvement approaches.
• Experience working within agile delivery environments.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office.