Description
We are looking for a Senior Data Scientist (Analytics) to join our dynamic Marketing and Growth team in Jakarta, Indonesia. As a Senior Data Scientist, you will be at the forefront of driving data-informed growth strategy and user engagement across our organization.
Responsibilities:
- Develop and implement data-driven strategies to enhance customer acquisition, retention, and engagement.
- Design and conduct A/B tests and experiments to improve CRM programs and marketing campaigns.
- Build predictive models to forecast customer behavior and identify growth opportunities.
- Analyze customer lifecycle data to obtain applicable insights and improve customer segmentation.
- Drive plans and initiatives involving Large Language Models (LLMs) and Generative AI to automate workflows and enhance CRM personalization.
- Develop automated, self-serve AI solutions and analytical frameworks that enable stakeholders to make faster, scalable business decisions.
- Collaborate with Product, Marketing, and Engineering teams to translate complex analytical findings into clear, applicable recommendations.
- Create dashboards and systemic reporting solutions to communicate main performance metrics and trends.
Qualifications:
- Minimum Bachelor's Degree in Data Science, Statistics, Computer Science, or a related field.
- 5+ years of experience in data science, with a strong focus on growth analytics, customer lifecycle analysis, and CRM strategies.
- An AI-first mindset: a strong curiosity and willingness to experiment with new tools, automation, Generative AI, and LLMs to elevate analytics and decision-making.
- Proficiency in statistical analysis, machine learning algorithms, and data visualization techniques.
- Expert-level programming skills in Python, R, or SQL.
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- Proven track record in designing, executing, and analyzing A/B tests and growth experiments.
- Experience or demonstrated capability in developing scalable, self-serve data products or AI-powered solutions for commercial or product environments.
Benefits:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex: create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave.
- Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.