Description
Electronic Arts creates next-level entertainment experiences that inspire players and fans globally. The Quality Verification and Standards (QVS) team is integral to their development process, delivering actionable insights to optimize software performance and elevate gameplay.
EA Sports FC is at the forefront of interactive football entertainment, committed to delivering unparalleled experiences to their global community of fans. They seek a visionary leader to drive higher quality player experiences, ensuring games exceed expectations on all platforms.
Role Overview The Head of Product Experience, FC, will partner with senior production and creative leaders to ensure FC player experiences exceed player expectations, validated through playtesting, research, competitive analysis, and community understanding. You will apply in-depth knowledge of football and game development to objectively evaluate experiential quality, ensuring gameplay, modes, and live services authentically reflect the sport, its culture, and evolving fan expectations.
Key Responsibilities
- Lead, grow, and evolve the Experiential Quality function within the FC franchise, building a team focused on driving positive impact on quality and player experience.
- Support strategic planning and execution for new and current experiences within the EA Sports FC ecosystem, understanding player needs and market trends to innovate and deliver compelling features and gameplay.
- Work closely with the FC Product team to establish a quality assessment framework that translates player experience goals into actionable insights.
- Champion a rigorous, player-centric quality approach by leveraging research, player sentiment, and data to guide decisions about experiential quality.
- Collaborate with cross-functional partner teams to align experiential quality initiatives with overall business and product objectives.
Qualifications
- 10+ years of game production, game design, or game product leadership experience, with at least 5 years in a senior leadership role.
- Past experience with football-related games and products strongly preferred.
- Deep understanding of design thinking, user experience, and systems-level product development.
- Influence-oriented, with excellent collaboration and leadership skills.
- Experience working with creative leaders, UXR, marketing, and quality verification teams.
Benefits Electronic Arts offers a holistic approach to benefits, focusing on physical, emotional, financial, career, and community well-being to support a balanced life. The package is tailored to meet local needs and may include healthcare coverage, mental wellness support, retirement savings, paid time off, family leave, free games, and more.