Description
The Data Intelligence Product Owner is responsible for maximising the value of ServiceNow Platform by translating business needs into a prioritised backlog and leading delivery across the product lifecycle.
Key Responsibilities:
- Accountable for ServiceNow Platform Analytics and associated data lakes such as Code Orange (Azure Data Lake)
- Partner with business stakeholders to understand functional needs and define product outcomes
- Own and manage the Product backlog
- Make prioritisation decisions for the Product backlog
- Lead the Product team’s delivery activities
- Define and communicate requirements and acceptance criteria for the target analytics and reporting framework
- Drive operational readiness
- Define and maintain the Product performance dashboard
- Ensure product changes follow required security controls and risk assessments
- Support Solution Architects to assess design options
- Act as an escalation point for the Product team and business users
- Contribute to the improvement of delivery practices within the Product
Professional Qualifications:
- Bachelor's or Master's degree in a relevant field
- Industry certifications highly desirable
Area of Specialisation:
- Knowledge of functional domains within Global Functions
- Understanding of product performance measures and KPIs
Experience Required:
- Overall 15+ Year and typically 5+ years of experience working in product delivery
- Deep data modeling and Databricks technical proficiency
- Proven experience defining and prioritising functional requirements
- Experience working within Enterprise HR Technology
- Experience working directly with business stakeholders
- Demonstrated ability to make prioritisation decisions
- Experience leading delivery teams or analysts
- Familiarity with enterprise governance requirements
- Exposure to continuous improvement approaches
Desirable Requirements:
- Deep data modeling and ServiceNow data structure expertise
- CMDB and Common Service Data Model understanding
- Deep experience in defining and configuring data models
- Able to provide expert guidance on data definitions and modeling patterns