Description
We are seeking a Customer and Trading Manager to lead our nightshift team at our Worthing store. As a Customer and Trading Manager, you will be responsible for delivering all replenishment activities across the store, prioritising deliveries, organising the warehouse, and replenishing shelves. You will also be responsible for managing a team, ensuring standards are met, and providing excellent customer service.
The role involves leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store. Making sure that standards are brilliant come morning so we’re ready to serve our customers. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary.
The successful candidate will be someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team. They will have previous line management responsibilities in a fast-paced, operational environment, resilience to deal with both the mental and physical demands of working nights, and experience delivering and monitoring KPIs or other performance indicators.
In return for your hard work, we offer a range of benefits, including a salary from £31,700, a £4,500 premium for nightshift working, a discount card offering 10% off on your shopping at Sainsbury’s, Argos, Tu and Habitat, an annual bonus scheme, free food and hot drinks provided for Colleagues in all our stores, generous holiday entitlement, maternity and paternity leave, pension matching, and a range of other benefits.