Description
We're looking for an Industry Solutions Engineer to join our team. As an Industry Solutions Engineer for Manufacturing, you will be the technical authority on how Splunk's AI-powered security and observability platform addresses the specific IT/OT convergence, production resiliency, supply chain, and industrial security challenges facing discrete and process manufacturers.
Your Impact:
- Serve as the lead technical expert on Manufacturing use cases, including OT/ICS security, production line uptime, supply chain visibility, quality/safety incident response, and IT/OT convergence.
- Design and deliver tailored demonstrations, proofs of value (POVs), and reference architectures that map Splunk's platform to manufacturing environments, including SCADA, PLC, MES, and industrial IoT data sources.
- Drive AI adoption and internal tooling initiatives to automate and optimize order processing, invoicing, sourcing, fraud detection, product ordering, and warehousing.
- Architect and demonstrate seamless SAP integration (including SAP S/4HANA, SAP Integration Suite, and SAP BTP) to connect plant-floor operations with back-office systems.
- Act as the voice of the Manufacturing vertical back into product management, influencing the roadmap based on customer, safety, and regulatory trends.
Minimum Qualifications:
- 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role, with significant time spent supporting manufacturing or industrial customers.
- Experience with OT/ICS environments (SCADA, PLCs, MES) and the IT/OT convergence security and monitoring challenges they create.
- Experience with security operations (SIEM/SOAR), observability, or industrial monitoring platforms, with a foundation in data modeling and pipelines.
- Experience integrating enterprise systems, specifically SAP ecosystems (SAP S/4HANA, SAP Integration Suite, or SAP BTP), with back-office and operational workflows.
Preferred Qualifications:
- Prior experience working inside a manufacturing company, industrial OEM, or OT security vendor, with familiarity in supply chain risk, product lifecycle, and industrial safety practices.
- Ability to build trust with senior technical and operational stakeholders, using excellent presentation and whiteboarding skills to communicate complex technical details and executive-level business narratives.
- Relevant industry certifications (e.g., GICSP, CISSP, Splunk Core Certified Power User/Architect) and familiarity with frameworks like IEC 62443 and NIST 800-82.
- Experience with asset discovery and network monitoring tools purpose-built for OT environments, alongside Industrial IoT (IIoT) technologies.
- Success in driving AI adoption, utilizing Agentic AI, LLMs, and Retrieval-Augmented Generation (RAG) to build internal tooling and automate business processes.
- A background in Forward Deployed Engineering (FDE) and change management to ensure successful implementation and adoption of complex technical solutions.
The starting salary range posted for this position is $266,100.00 to $342,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.