Senior Key Account Manager, Grab for Business

Grab is Southeast Asia's leading superapp, offering various services including food delivery, financial management, and transportation.

As a Senior Key Account Manager, Grab for Business, you will manage a portfolio of Singapore companies, using data-backed insights to achieve revenue goals, and ensuring client satisfaction.

Critical Tasks:

• Grow relationships with Singapore-based enterprise clients.
• Use client and industry insights to pitch and cross-sell platform products to meet revenue targets.
• Prospect for new business, create opportunities, and track performance against sales targets.
• Work with partners to meet consumer needs and performance goals.
• Maintain connections with clients and understand their needs to resolve issues and identify upselling opportunities.
• Use Salesforce CRM to lead account-specific growth strategies and present data-driven insights to achieve revenue goals.
• Create business plans that grow client performance and work on new projects and launches.
• Own sales administration, reporting, data analysis, and other miscellaneous work required to support the Grab for Business sales function.

Qualifications:

• Bachelor's Degree
• At least 5+ years of key account management experience in a B2B or SaaS environment, handling multinational clients.
• Track record in achieving sales targets; build and sustain long-term client relationships.
• Proficiency in using Salesforce CRM and conducting in-depth data analysis to inform business strategies.
• Experience establishing communication and engagement with prospects to develop strategic approaches and solutions that address client needs.
• Comfortable with data analysis tools

Life at Grab:

• Term Life Insurance and comprehensive Medical Insurance
• GrabFlex benefits package
• Parental and Birthday leave
• Love-all-Serve-all (LASA) volunteering leave
• Confidential Grabber Assistance Programme
• FlexWork arrangements