Description
We are seeking a Mobile IN - VP UX Designer to spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.
Purpose of the role To manage product development UX and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation.
Accountabilities
- Development of strategic direction for product development UX, including the implementation of up-to-date methodologies and processes.
- Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.
- Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
- Development and implementation of policies and procedures for product development UX.
- Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s product development UX and compliance functions.
- Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control.
- Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.
Vice President Expectations
- To contribute or set strategy, drive requirements and make recommendations for change.
- Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
Requirements
- Experience with conceptualization, design, and implementation of user-centric digital banking products and experiences.
- Collaboration with cross-functional teams, including product managers, developers, business analysts to translate business requirements into compelling user experiences.
- Development of interactive prototypes and wireframes to visualize design concepts and validate solutions.
- Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
- User research, usability testing, and data analysis to gather insights into user behavior, preferences, and pain points.
- Stay abreast of emerging trends, technologies, and design tools within the fintech and banking industry.
Preferred Skills
- Advising and influencing decision-making, contributing to policy development, and taking responsibility for operational effectiveness.
- Leading a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function.
- Consulting on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identifying ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.