Casual Front of House Assistant - Goodwood Art Foundation

We are seeking a Casual Front of House Assistant to join our team at the Goodwood Art Foundation.

As a Casual Front of House Assistant, you will play a crucial role in ensuring our guests receive a warm welcome and enjoy outstanding service throughout their visit.

Responsibilities:

• Greet and serve guests promptly and professionally
• Maintain clean and tidy front and back of house areas at the end of each shift
• Understand and comply with the Weights & Measures Act 1963
• Build positive relationships with customers and handle enquiries and complaints courteously
• Be aware of health & safety requirements and report any maintenance issues promptly
• Keep your manager updated on outstanding actions
• Complete required e-learning and training
• Support wider operational duties as needed

Requirements:

• A people-focused approach and excellent customer service skills
• Experience in a customer-facing role, ideally within hospitality
• A willingness to learn and contribute to a supportive team environment
• Passion for delivering great hospitality
• Friendly, positive attitude and a natural 'can-do' approach
• Excellent attention to detail
• Ability to stay organised and prioritise effectively
• Confidence in making decisions and taking responsibility
• Strong communication skills
• Proactive mindset with the ability to influence positively

Rate of pay: £13.68 (for under 21s) to £14.24 (for ages 21+) per hour, inclusive of holiday pay.