Development Director - Quality Verification

We are seeking a Development Director - Quality Verification to join our Quality Verification and Standards (QVS) team at Electronic Arts. As a leader in the QVS team, you will play a critical role in delivering cutting-edge entertainment experiences that captivate and inspire players and fans globally.

Responsibilities

Leadership & Project Management

• Build and develop teams: Identify resourcing needs, participate in the hiring process, and provide coaching and development opportunities to help team members reach their full potential.
• Production planning: Establish and maintain QV project plans, manage resource capacity, proactively mitigate risks, and coordinate internal and external dependencies to ensure successful delivery.
• Process innovation: Drive effective Agile workflows within the team, continuously identify opportunities for process improvements, and collaborate across the organization to implement meaningful change.

Quality Strategy & Player Experience

• Contribute to and help drive the quality strategy for FC Mobile.
• Champion a "Player First" mindset and advocate for the best possible player experience in everything we do.
• Analyze and synthesize data from multiple sources to develop defect prevention and containment strategies that improve product quality and player satisfaction.

Mobile Game Test Automation

• Define, architect, and lead the implementation of a scalable mobile test automation framework tailored to live-service game development.
• Drive the integration of automated testing solutions into continuous integration and delivery pipelines to accelerate release cycles, reduce manual effort, and identify regressions across iOS and Android platforms.

AI Transformation & AI Agents

• Lead the adoption of AI technologies within QV by identifying, evaluating, and integrating AI-driven solutions into standard testing workflows.
• Partner with technical SMEs and data scientists to design, develop, and deploy AI-powered testing agents capable of automated gameplay testing, exploratory testing, and dynamic test generation.
• Leverage AI and machine learning technologies to solve complex quality and operational challenges, reduce repetitive manual testing activities, and optimize test coverage and efficiency.

Qualifications

• 5+ years of project management experience across software or game production lifecycles, utilizing methodologies such as Agile, Scrum, and Waterfall.
• 5+ years of experience leading teams, aligning cross-functional stakeholders, and navigating complex or ambiguous challenges.
• Good written and verbal English communication skills, with the ability to effectively collaborate with global stakeholders, lead cross-functional discussions, present ideas clearly, and produce professional documentation.
• Strong understanding of mobile game development, mobile testing ecosystems, and live-service delivery models.
• Proven experience designing, implementing, and scaling test automation frameworks for mobile applications or games (e.g., Appium, game-engine-specific testing solutions).
• Strong foundation in AI/ML concepts and demonstrated success driving technology strategies that apply AI, automation, or data-driven solutions to address real-world software development or QV challenges.

Benefits

• We offer a holistic approach to our benefits programs, focusing on physical, emotional, financial, professional, and community well-being.
• Our programs are designed to respond to local needs and may include medical coverage, mental well-being support, retirement savings, paid leaves, parental leaves, free games, and more.