Description
Ready for the next step from operational systems engineering into a more versatile IT operations role? At our production site in Ludesch, you'll combine technical infrastructure expertise with growing responsibility for services, projects, partners, and collaboration with stakeholders. You'll ensure our business-critical IT environment remains stable, secure, and future-proof, while developing into an operational role within a global IT organisation.
You work closely with business stakeholders and operations teams to ensure a stable and high-performance IT service landscape. By aligning IT services with business requirements and compliance standards, you create the foundation for reliable operation and actively support the company's success.
Responsibilities
- IT Infrastructure & Service Availability: You're responsible for the lifecycle and reliable operation of the local IT environment, including networks, servers, virtualisation, workplace services, and special clients. You monitor service performance, assist in incident resolution, and work with global and regional teams to enhance availability, security, and compliance.
- Technical Leadership & Business Partnership: As a trusted technical contact, you handle IT infrastructure topics, translating operational and production requirements into reliable and scalable solutions. You collaborate closely with business stakeholders, IT service owners, global IT teams, and external partners.
- IT Projects & Continuous Improvement: You lead or support infrastructure and workplace projects from planning to implementation and handover to operations. You identify improvement opportunities, simplify processes, strengthen documentation, and use KPIs and service data to continuously improve operational quality.
- Partner & Vendor Coordination: You coordinate external IT partners for daily support and project implementation, ensuring clear responsibilities, effective collaboration, and adherence to operational processes, service agreements, and Red Bull standards.
- Security, Automation & Innovation: Together with IT and security teams, you reduce vulnerabilities and implement suitable measures in IT and OT-related environments. You evaluate automation and AI-powered tools to improve service quality, efficiency, and user experience.
Requirements
- Completed studies in Information Technology/Computer Science or comparable technical education or relevant professional experience
- Very good German and good English language skills
- Proven practical experience in IT infrastructure or systems engineering, including servers, networks, virtualisation, endpoints, and workplace technologies
- Experience in operating enterprise IT environments and structured, service-oriented problem-solving
- Good understanding of IT service management processes like incident, problem, change, asset, and lifecycle management; ITSM certifications are beneficial
- Ability to translate operational and production requirements into stable, secure, and scalable technical solutions
- Experience in managing or leading small to medium-sized IT infrastructure projects and coordinating internal or external implementation partners
- Solid understanding of IT security principles, experience with OT security or production environments is advantageous
- Strong communication skills and willingness to develop into a trusted IT contact person at our production site
- Proactive hands-on mentality, pronounced sense of responsibility, and genuine interest in continuous improvement, automation, and modern IT operations
Benefits
The collective bargaining agreement minimum salary for this position is €2,362 gross per month. Our attractive salary packages are based on current market salaries and are significantly above the indicated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realising their ideas, and seizing opportunities. We welcome applications from all individuals, regardless of age, skin colour, religion, gender, sexual orientation, or origin.