Description
We're Pret, a global food and coffee retailer with a strong presence in 20+ countries. We're looking for a Kitchen Leader to join our team in London.
As a Kitchen Leader at Pret, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment.
Responsibilities:
- Manage stock counts and complete administrative tasks accurately to support smooth operations
- Work closely with Managers to oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience
- Lead and inspire your team to deliver excellent customer service
- Promote Pret's core values and maintain a safe, clean, and compliant kitchen environment
Requirements:
- Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day
- Share our passion for exceptional customer service
- Spread joy every day through small acts of kindness
- Experience leading teams, driving performance, protecting profit, and keeping customers happy through high standards and great energy
Benefits:
- Base pay rate: £14.10
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years' service
- Regular rewards and recognition for amazing standards
- Access to marketplace discounts
- Comfy free shoes to wear on shift