Description
As a MedTech Field Service Technician, you will have a unique opportunity to utilise your technical expertise by collaborating with healthcare professionals and leading technical initiatives in medical device technology.
You will be responsible for installing, updating, and performing services as needed for specialty hospital beds in hospitals across the United States, while delivering exceptional customer service.
Responsibilities:
- Provide ongoing communication and customer support to on-site hospital staff.
- Update, repair, and test hospital beds.
- Conduct routine checks and record data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
Requirements:
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (2-3 years field experience).
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team.
- Strong time management and organisational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver's license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds.
- Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.
Travel Requirement:
- Full-time commitment with travel flexibility.
- Driving is considered a business requirement for this role.
- Personal vehicle required for job-related assignments up to 3 hours from home.
- Located within 1 hour of a major airport.
- Travel, and your time travelling, is paid as is training.
Preferred Attributes:
- Background in biomedical, networking, military, or field-based technician roles.
- Experience working in a technical role within a healthcare environment, preferably in hardware upgrades.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote.
Benefits:
- This position is not eligible for our Medical Benefits.
Vaccine/Immunisation/Hospital Credentialing Requirement:
- Upon selection, individuals must complete healthcare facility credentialing process.
- To obtain credentials, individuals must meet the immunisation requirements specified by the facility.