Principal Engineer, Monetization Engineering

GitLab is seeking a Principal Engineer to define and drive the next generation of its Fulfillment platform, which ensures customers receive the right product access and can manage seats, usage, and spend.

The ideal candidate will set architectural direction, make critical technical decisions, and work directly with teams to execute the modernization strategy.

Responsibilities:

• Define and communicate the long-term architecture and technical strategy for Fulfillment
• Assess the current platform and address its most important risks
• Drive architectural decisions across entitlements, provisioning, seat management, usage visibility, and cost management
• Establish clear service boundaries, data ownership, contracts, and integration patterns
• Lead an incremental modernization program
• Partner with Engineering Managers, Product Management, and cross-functional stakeholders
• Be hands-on with the hardest problems
• Champion practical artificial intelligence (AI) adoption
• Mentor and coach Senior and Staff Engineers

Requirements:

• 10+ years of professional software engineering experience
• Direct experience building, operating, or modernizing Fulfillment systems
• A track record of setting technical direction
• Deep experience with distributed systems, scalability, availability, performance, observability, data integrity, and failure-mode analysis
• Comfort working in one or more of Ruby, Go, and Python
• Practical experience using artificial intelligence in software engineering
• Demonstrated success modernizing mature or degraded platforms
• Experience designing systems that span multiple deployment models
• Strong product and business judgment
• Excellent written communication

Benefits:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave