Product Operations Technical Specialist, Maritime

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

The Maritime team at Anduril builds world-class autonomous maritime platforms - undersea and surface vehicles and systems and seabed sensors.

As a Product Operations Technical Specialist for Maritime, you will play an important role in ensuring the reliability and readiness of Anduril’s Maritime products.

Responsibilities

• Support Product Operations: combine understanding of customers’ missions with familiarity of our products and delivered capabilities. Help triage, diagnose, and resolve technical incidents across our global Maritime fleet.
• Drive Fleet Reliability: Partner directly with software and hardware engineering teams to translate real-world field telemetry and failure data into permanent system upgrades and design improvements.
• Analyze System Telemetry: Oversee the collection and analysis of fleet health data using advanced data-driven tools, helping to predict and prevent failures before they happen.
• Bridge the Gap: Act as the critical translator between deeply technical engineering teams, business development stakeholders, and military operators in the field.
• Customer & Mission Support: Ensure exceptional technical support for our global users, managing communications around high-priority incidents and driving them to rapid resolution.
• Help Build the Playbook: Standardize and scale our sustainment operations, creating the processes that will support Maritime as the fleet grows exponentially worldwide.

Requirements

• Education: Bachelor's degree in a technical or related field, OR equivalent hands-on military, maritime, or industrial technical experience.
• Self-driven: self-starter with a record of high achievement in multiple domains
• Problem-Solving Mindset: A proven ability to navigate ambiguous situations and lead teams through complex, unstructured technical challenges.
• Technical Communication and Collaboration: Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning.
• Clearance & Location: Eligible to obtain and maintain a U.S. Secret Security clearance, and based in (or willing to relocate to) the Quincy, MA.
• Travel and schedule: Ability to travel as needed to support customer operations and test events. Willingness to work non-standard hours and weekends as needed.

Preferred Qualifications

• Experience supporting and/or deploying undersea munitions, vehicles, or unmanned undersea systems (UUVs) as a DoD contractor or military end-user.
• Familiarity with conventional naval systems or military naval operations.
• Hands-on experience with Linux command-line interfaces (CLI).
• Familiarity with modern observability and ticketing tools (such as Grafana, Jira, or Git).
• Experience leveraging data analytics (such as SQL or Palantir Foundry) to conduct trend analysis and drive business decisions.
• Prior military, DoD civilian, or government agency experience.
• A background in technical project management or operations consulting.

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.