Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
As a Customer Assistant, you will:
- Operate in a high-demand environment, providing excellent customer service during busy periods.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy.
- Contribute to a positive store environment, supporting colleagues and working as a team.
- Be flexible and adapt to changing situations, including working varied shifts and hours.
The role involves working part-time hours, with potential to work up to full-time hours during peak periods in December.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.