Description
Grab is Southeast Asia's leading superapp, offering various services including food delivery, financial management, and transportation.
The Manager, Deliveries Marketplace Strategy role is based in Jakarta and reports to the Head of Country Deliveries Marketplace. The successful candidate will define, lead, and own the strategic direction and health of the country's Deliveries Marketplace, including GrabFood, GrabExpress, and GrabMart.
Key responsibilities include:
- Defining and designing the country strategy for delivery-partner supply health, productivity, quality, and retention
- Owning marketplace and pricing mechanics to drive growth and profitability
- Leading strategic initiatives focused on service quality, platform reliability, and competitive positioning
- Developing and implementing country-specific fulfillment configurations and operational frameworks
Critical tasks include:
- Defining and owning the long-term strategic vision for pricing and marketplace mechanics
- Designing and championing country-specific frameworks for delivery-partner engagement models and incentive structures
- Leading strategic initiatives to improve platform reliability and service quality
- Serving as a strategic thought partner to country Product and Operations teams
- Interpreting marketplace performance metrics and communicating findings to country leadership
The ideal candidate will have at least 5 years of experience in strategic consulting, strategy or product management at a tech company, or a related field requiring data-informed decision-making.
Grab offers various benefits, including term life insurance, comprehensive medical insurance, GrabFlex, parental and birthday leave, and a confidential Grabber Assistance Programme.