Description
The Enterprise Payments organisation at Capital One is seeking a Manager to define and implement the future of payments governance across the enterprise. In this high-visibility role, you will tackle major payments-related challenges while continuously elevating day-to-day governance practices.
The Team The Enterprise Payments team drives a dynamic, well-managed, and compliant payments ecosystem across all enterprise lines of business.
The Role
- Design & Scale Data Frameworks: Create data-driven risk reporting frameworks that translate dense risk landscape metrics into actionable executive insights.
- Drive AI & Process Automation: Identify and deploy Generative AI and tools to eliminate manual risk monitoring routines and modernize workflows.
- Deliver Executive Intelligence: Partner with data analytics teams to build dynamic, real-time dashboards for proactive trend analysis and early risk identification.
- Bridge Strategy & Execution: Connect high-level data strategy with 1st and 2nd Line of Defense teams to ensure alignment with the Enterprise Risk Management (ERM) framework.
- Support Enterprise Governance: Lead cross-functional reporting efforts on behalf of EPGO and consult with executive leadership to enable risk initiatives enterprise-wide.
The Person
- Data-Driven Innovator: Possesses an analytical background with hands-on experience using GenAI, automated tools, or low-code platforms to automate manual processes.
- Strategic Storyteller: Translates complex data into clear, compelling narratives and visual dashboards for executive and technical audiences.
- Influential Leader: Command executive presence with the proven ability to navigate complex matrix organisations, build consensus, and lead change.
- Risk & Process Experience: Awareness of financial services operational risk frameworks and business process re-engineering.
Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.
Basic Qualifications
- At least 2 years of experience in risk management
- At least 2 years of storytelling and presenting technical ideations across multiple stakeholder groups
- At least 3 years of relationship management experience
- At least 2 years experience in data management or reporting
- At least 2 years of experience using Google Suite or Microsoft Office
- At least 2 years of experience using Generative AI tools
- At least 4 years experience in the banking or financial industry
Preferred Qualifications
- Bachelor’s Degree or Military experience
- At least 5 years of experience in risk management
- At least 3 years of process, program, or project management experience
- At least 4 years of experience in data management or data analysis
- At least 3 years of experience working in payments
- At least 5 years of relationship management experience
- At least 2 years of experience using reporting and workflow management tools
- Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification
The minimum and maximum full-time annual salaries for this role are: McLean, VA: $151,900 - $173,400 Richmond, VA: $138,100 - $157,700