Manager, Competitive Programs

Job Description

We are looking for a Manager, Competitive Programs to lead and develop a team of program managers responsible for helping Stripe compete more effectively in its highest-priority competitive situations.

Responsibilities

• Set the team’s SOKRs, portfolio priorities in partnership with Stripe leadership, work plans, and success measures; allocate program-management capacity across the highest-priority competitive needs.
• Develop, coach, and retain a high-performing team of program managers capable of operating independently in ambiguous, high-stakes environments.
• Directly lead the design, launch, and lifecycle management of centrally staffed P0 and P1 competitor programs, including recommendations to continue, adjust, graduate, or re-elevate programs as the market changes.
• Coach program managers as they also design, launch, and lifecycle management of centrally staffed P0 and P1 competitor programs, including recommendations to continue, adjust, graduate, or re-elevate programs as the market changes.
• Build and continuously improve the program-management layer of Stripe’s competitive operating system, including playbooks, program standards, decision logs, operating reviews, escalation mechanisms, and executive reporting.
• Partner closely with Market Intelligence to translate competitive, customer, and deal signals into prioritized program actions; partner with Product, PMM, Sales, Pricing, and Product S&O to ensure those actions have accountable functional owners.
• Create clear, decision-oriented updates for senior leadership on program health, competitive risks, outcomes, capacity needs, and recommendations.
• Lead the identification and operationalization of the “competing fiercely” cultural change, surfacing systemic friction, and ensuring the right functional teams own durable solutions.
• Apply the team’s program-design and execution capabilities to other strategic GTM priorities as business needs evolve.

Requirements

• 9+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline, including experience in a Sales, Marketing, Product, GTM Operations, or other commercial organization.
• 2+ years of people-management experience, including setting team objectives, assigning work, coaching and developing experienced individual contributors, and managing performance.
• Comfort with being a player-coach. Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
• Demonstrated success leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and durable operational handoff.
• Experience managing global programs across regions, segments, and product lines, including experience establishing program goals, work plans, operating cadences, decision forums, and success measures for complex initiatives with multiple stakeholders.
• Strong judgment in prioritizing competing demands and allocating limited team capacity against the highest-value work.
• Experience navigating senior stakeholders with differing incentives, priorities, and decision rights; ability to drive alignment while making trade-offs and escalation paths explicit.
• Proven ability to structure ambiguous qualitative and quantitative inputs into clear recommendations for senior leaders.
• Strong executive communication skills, including decision-oriented reporting, facilitation of senior working sessions and ability to communicate risks or trade-offs directly.
• Strong analytical skills and comfort using data to assess program health, identify risks, measure outcomes, and guide prioritization.
• A high degree of ownership, sound judgement, adaptability, and comfort leading through rapid change.
• An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style that builds trust.
• Someone who demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables.

Preferred Qualifications

• Experience managing competitive programs, strategic-account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives.
• Experience building a new operating model, program-management team, or repeatable playbook from the ground up.
• Experience working closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, Market Intelligence, and GTM Systems teams.
• Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, product-feedback mechanisms, or executive account programs.
• Experience at a B2B technology, enterprise software, fintech, payments, or platform company.
• Comfort with SQL, BI tools, or other methods of analyzing pipeline, adoption, revenue, and operational data.