Specialist Solutions Architect, Payments

Job Overview

As a Specialist Solutions Architect, Payments, you will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap.

Responsibilities

• Act as a subject matter expert on Stripe's Optimized Checkout Suite, Adaptive Pricing, Managed Payments, Orchestration, and BNPL integrations to accelerate opportunities globally
• Demonstrate a deep understanding of global payment optimization - including local acquiring, intelligent routing, dynamic currency conversion, and authorization improvement strategies
• Develop expertise in designing multi-PSP and payment orchestration architectures, including how Stripe integrates alongside or replaces incumbent processors
• Advise customers on BNPL strategy, including product selection, regulatory considerations, and integration patterns across checkout and billing flows
• Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
• Create reference architectures that help customers design end-to-end payment infrastructure with Stripe at the core
• Partner closely with the Payments product sales team on Stripe's most complex OCS and Orchestration opportunities, leading solution strategy and owning key customer relationships
• Serve as a "Voice of the Customer" internally to drive product and feature request prioritization
• Identify and summarize trends in payment orchestration, cost optimization, and alternative payment methods, and provide actionable insights to product stakeholders and sales
• Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Approximately 25% travel is anticipated

Requirements

• 7+ years of experience in payments, fintech, or a closely related industry in a pre-sales, solutions architecture, or technical consulting role
• Strong working knowledge of global payment methods including cards, wallets, bank-based methods, and BNPLs - including regional preferences and regulatory context
• Experience designing payment optimization architectures for large enterprises, including multi-PSP environments and orchestration layers
• Knowledge of authorization rate improvement levers: local acquiring, network tokenization, 3DS, smart retries, and the technical and commercial tradeoffs between them
• Strong knowledge of software engineering and API integration patterns
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment