Description
We are seeking a Staff Cloud Engineer to join our team at WGU, working in partnership with Craft Education. As a senior technical leader, you will design, architect, develop, and optimise scalable cloud-based solutions. You will partner closely with software development teams, architects, and infrastructure engineers to build reliable, efficient, and secure platforms.
The salary range for this position is $161,000.00 - $249,500.00.
Responsibilities:
- Lead the design and implementation of scalable cloud architectures and enterprise-grade solutions.
- Supervise and contribute to the development, optimisation, and deployment of Apache Spark workloads and cloud technologies.
- Research, analyse, and solve complex business and technical problems.
- Monitor job performance and optimise Spark SQL queries to improve efficiency and system responsiveness.
- Build and maintain automation for software deployment, infrastructure provisioning, and operational workflows.
- Proactively identify and resolve operational issues before they impact system performance and reliability.
- Partner with technical and non-technical stakeholders to communicate solutions, drive initiatives, and continuously improve reporting, analytics, automation, and production support processes.
Requirements:
- Bachelor's Degree in Information Technology or a related field.
- 9 years of prior relevant experience.
- Expertise with the standard software development life cycle (SDLC) and Agile/iterative methodologies.
- Expertise implementing AWS services in a variety of distributed computing environments.
- Experience with highly available and fault-tolerant enterprise and web-scale software deployments.
- Expertise in infrastructure automation through DevOps scripting (e.g., Shell, Python, Node.js, Ruby, PowerShell).
- Strong Linux and Windows systems administration experience in cloud (AWS, Azure, Google Cloud) or virtualised environments.
- Experience leading cloud operations, including monitoring, alerting, notification management, and operational assurance.
- Experience scripting and programming in Bash, Java, and Node.js.
- Understanding of DevOps, Scrum, and ITIL concepts.
- Understanding of virtualisation and containerisation technologies.
- Experience with GitFlow workflows and continuous integration tools such as Jenkins or Travis CI.
- Experience with configuration management tools such as Chef and SaltStack.
- Experience using monitoring tools such as New Relic, Nagios, CloudWatch, or IPMonitor.
- Experience working directly with customers and business stakeholders to design cloud infrastructure solutions while evaluating risks, tradeoffs, and best practices.
- Ability to lead the design, development, and deployment of business-critical software and infrastructure at scale.
- Strong analytical, communication, and technical documentation skills.
- Self-starter who can work independently while contributing effectively within a collaborative team environment.
- Strong customer service mindset and service-oriented approach.
Benefits:
- Medical, dental, vision, telehealth, and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness, and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off for rest and relaxation with no need for accrual
- Flexible paid sick time with no need for accrual
- 11 paid holidays
- Other paid leaves, including up to 12 weeks of parental leave
Travel: Occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year).