Description
The Digital Modernization Sector at Leidos has a career opportunity for a ServiceNow Systems Integration Test Manager supporting the Global Solutions Management – Operations II (GSM-O II) contract at DISA.
This role involves working within a fast-paced, Agile team to verify and validate changes made to the system, as well as develop more efficient and modern test techniques and processes through automation testing.
The successful candidate will be responsible for:
- Understanding systems engineering principles, including requirements analysis and design
- Working with the team to ensure delivery of quality software using Agile Scrum development and test practices
- Creating automation tests utilizing ServiceNow's Automation Test Framework (ATFs)
- Implementing continuous automated regression testing to improve system reliability, reduce deployment risk, and accelerate delivery of mission capabilities
- Establishing automated regression testing to ensure new capabilities do not impact existing mission-critical functionality
- Analyzing capability requirements and collaborating with technical leads to ensure verifiable implementations
- Supporting identification of testable acceptance criteria in user stories
- Testing ServiceNow capabilities developed as part of user stories defined in the sprint plan
- Supporting independent testers with development and execution of test procedures
- Participating in sprint reviews to address testing results
- Participating and guiding the team in sprint planning sessions
- Translating and interpreting functional requirements into test cases
- Performing regression testing, covering full suite of Operational Test Scenarios for builds and/or images to be delivered to customer
- Preparing test reports summarizing test results, including anomalies, systems errors, and configuration changes
- Supporting software configuration management process and understanding software components and their interface requirements
- Developing detailed test plans, test data, and defining test acceptance criteria
- Supporting customer demonstration, data prep, and UAT activities
- Using Atlassian Jira tool to document and maintain all testing updates and creation of defects
- Assisting in maintaining validation portion of requirements traceability for software systems (RVTM)
- Working with and mentoring junior developers to guide and coach them throughout each project
Requirements:
- US citizenship
- Active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire
- Active DoD Secret clearance
- Ability to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support
- Bachelor's degree with 8–12 years of relevant experience or master's with 6-10 years of prior relevant experience
- Test data management and testing automation
- Familiarity with ServiceNow platform
- Experience with DevOps, continuous integration tools, and source control tools
- Experience with Agile development and testing methodologies
- Ability to work on a multidisciplinary team
- Willingness to assist and train junior testers
Preferred Qualifications:
- 3-5 years' experience with ServiceNow administration, configuration management, and maintenance of ServiceNow platform
- Prior knowledge and experience with ServiceNow's ATFs
- Experience designing, implementing, and maintaining automated testing frameworks for software development
- ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Custom applications, Orchestration, Workflows, Service Catalog
- Demonstrated ability to perform code analysis and troubleshoot difficult technical issues
- Understanding of ITIL foundation or ITIL certified
- AWS cloud certifications
- Knowledge of Agile development methodologies
- Knowledge of Jira and Confluence
The pay range for this position is $131,300.00 - $237,350.00.