Specialty Sales Team Leader

We are seeking a Specialty Sales Team Leader to join our team at Target. As a Specialty Sales Team Leader, you will be responsible for leading a team of consultants to deliver exceptional guest experiences and drive sales growth.

The starting pay range for this position per hour is $20.75 - $22.75. The full pay range for this position per hour is $20.75 - $35.25.

As a Specialty Sales Team Leader, your responsibilities will include:

• Consistently delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments
• Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution
• Demonstrating a service culture that prioritises the guest service experience
• Modelling, training, and coaching team member expectations to deliver on our GUEST service model culture
• Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Planning daily/weekly workload at the direction of your direct leader and executing the same to deliver on department and store sales goals and guest engagement
• Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning
• Developing, coaching, and leading a team of consultants who are knowledgeable and passionate
• Assigning daily tasks to team members based on planned workload and guest traffic patterns
• Encouraging team to use tools available in their department to welcome, inspire, and influence guests
• Partnering with third-party vendors to ensure brand standards and merchandising are being met
• Supporting team execution of changes and updates to merchandise sets and visual presentations
• Creating inspiring visual moments by ensuring product is organised, signed correctly, and merchandised to support seasonal trends
• Supporting your direct leader in leading assigned department area backroom processes, organisation, layout, and replenishment of the sales floor
• Participating in team hiring and onboarding processes
• Leading your team in prioritising the guest experience by ensuring the fitting rooms are welcoming, clean, and safe
• Supporting your direct leader in establishing clear goals and expectations and holding team members accountable to expectations
• Demonstrating a culture of ethical conduct, safety, and compliance
• Leading and demonstrating a safety culture through modelling and recognising safe behaviours
• Modelling the execution of physical security processes to enhance the in-store security culture
• Supporting merchandise protection strategies across the total store
• Occasionally assuming store-level leadership on duty responsibilities
• Addressing all store emergency and compliance needs
• Supporting guest services such as back-up cashier, order pick-up, and Drive-up

We are looking for someone who:

• Enjoys interacting and helping others
• Thrives in a fast-moving, highly active, and physically demanding role
• Is open to working a variable work schedule with varying hours, days, or shifts
• Has a high school diploma or equivalent
• Is at least 18 years of age or older
• Has previous retail experience (preferred but not required)
• Can lead and hold others accountable
• Can communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Can work independently and as part of a team
• Can manage workload and prioritise tasks independently
• Has a welcoming and helpful attitude towards all guests and team members
• Has effective communication skills
• Can remain focused and composed in a fast-paced environment

Benefits of working at Target include:

• Comprehensive health benefits and programs
• 401(k) and employee discount
• Short-term disability, long-term disability, paid sick leave, and paid national holidays
• Paid vacation