Description
We are seeking a Platform Engineer to build, automate, and run the platform that 50,000+ employees across multiple countries use to communicate and collaborate.
The successful candidate will take architecture direction and a prioritized backlog and turn them into working, tested, automated, documented configuration in production. The expectation is engineering rather than administration: configuration expressed as code and deployed through pipelines, not clicked through a portal and remembered by whoever was on shift.
The role also runs what it builds. Platform Engineers own the operational health of their workloads , diagnosing the awkward, intermittent, only-happens-in-Tokyo problems that never reproduce in a lab, and eliminating the root cause rather than closing the ticket.
Key responsibilities:
- Design, build, test, and deploy configuration across the Microsoft 365 estate
- Implement to the reference architecture and standards set by the Principal Architect
- Deliver backlog items from sprint to production with the tests, telemetry, documentation, and rollback path included
- Build and maintain integrations using Microsoft Graph and platform APIs
- Automate everything that would otherwise be done twice
- Express tenant configuration as code in version control
- Replace manual runbook steps with self-healing and self-service
- Own operational health of assigned workloads
- Investigate and resolve complex incidents and problems
- Participate in an on-call rotation for major incidents
- Manage the continuous change stream from Microsoft
Education & Professional Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related discipline
- Relevant certifications desirable (e.g., Microsoft 365 Certified: Administrator Expert)
Area of Specialisation:
- Hands-on Microsoft 365 platform engineering across the core collaboration workloads
- Configuration-as-code for tenant settings
- Microsoft Purview implementation
- Complex collaboration-platform troubleshooting
Experience Required:
- 15+ years overall and 10+ years in IT engineering or platform operations
- Experience supporting or engineering a tenant of 5,000+ users
- Demonstrable hands-on capability across at least two of Exchange Online, SharePoint Online/OneDrive, or Microsoft Teams
Desirable:
- Experience in a regulated industry
- Migration delivery at scale
- Teams Phone / voice
- Teams Rooms and collaboration hardware
- Viva suite implementation
- Power Platform development
Skills:
- Access Control (AC)
- Agile Methodology
- Cisco Routing
- Cross-Functional Teamwork
- Data Analysis
- Design Thinking
- DevOps
- Microsoft Dynamics 365 Data Migration Testing
- Microsoft Office 365
- Operator Interfaces
- Prioritization
- Product Development Research
- Product Roadmapping
- Project Management
- Return on Investment (ROI)
- Software Development
- Strategy Deployment
- User Experience (UX)
- User Interface (UI) Design