Description
Join our team in the M&S Café in London Colney, the heart of our store and a place where customers come to recharge.
This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
As a Customer Assistant, you'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Key responsibilities include:
- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Maintaining impeccable food safety standards while juggling orders and queues.
- Delivering quality under pressure while focusing on delivering five-star service.
- Supporting colleagues and contributing to a high-performance culture that meets customer needs.
- Adapting quickly, working where needed with pace.
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Working Hours:
- Sunday: 11:00-17:00
- Saturday: 12:30-18:30