Description
Fragomen's Senior Business Immigration Consultant position offers the opportunity to make an immediate impact on the business, with training, development, and long-term growth opportunities.
As a Senior Business Immigration Consultant at Fragomen, you will perform substantive and client-facing work, including varied case-related duties requiring specialized knowledge and skills in employment-based immigration matters.
Responsibilities:
- Perform tasks related to case preparation and filing of petitions with government agencies
- Oversee the status of cases through utilization of case management and billing systems
- Act as a Subject Matter Expert within employment-based immigration and provide guidance to the greater team
- Work with clients to perform intake of cases, troubleshoot issues, and establish case strategy
- Generate clear, well-organized written work product demonstrating accurate application of immigration knowledge and problem-solving skills
- Proactively communicate with foreign nationals and client contacts regarding case status or general inquiries
- Meet assigned deadlines adhering to Service Level Agreements (SLAs)
- Assist in the hiring and training of new team members and identify ways to improve team productivity
- Recognize when changes to immigration policy may impact work and work with leadership to incorporate changes into processes
- Be fluent with case management and other reporting tools and technologies used to manage data and information
- Understand and contribute to team and individual productivity goals
- Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance
- Demonstrate a continuous improvement mindset and regularly look for opportunities to improve quality, efficiency, and standardization with processes, products, or services
Requirements:
- Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role
- At least 5 years of business immigration experience (i.e., paralegal)
- Strong knowledge of procedural requirements for various types of nonimmigrant and immigrant visas and client processes
- Experience with NIV, IV, PERM, and job change analysis for clients
- Excellent written and verbal communication skills
- Experience using various computer systems, including MS Word and Excel
- Desire to contribute to a positive work environment and effectively collaborate and promote teamwork
Benefits:
- 22 PTO days + Federal holidays
- Medical, Dental, and Vision plans + FSA & HSA Plans
- 401K plan