Description
Join M&S as a Customer Assistant in our Food section at the Brotherhood Peterborough store. You'll work varying shifts including Sundays, Thursdays, Fridays, and Saturdays from 03:30 to 10:00. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
As a Customer Assistant, you'll be at the frontline of our retail operations, providing five-star service, recommending products, and driving sales growth. You'll need to be digitally confident, using tools like Sparks and in-store devices to enhance the customer experience.
Key responsibilities include:
- Delivering exceptional customer service
- Confidently recommending and selling M&S Food products
- Utilising digital tools to enhance the customer experience
- Working flexibly across various areas of the store
- Contributing to a positive team environment
We're looking for resilient and committed individuals who thrive under pressure and can adapt to changing demands. As a team player, you'll support colleagues in delivering a seamless customer experience.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.