Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You'll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
Responsibilities
In this role, you'll:
- Plan, execute, and deliver risk-based operational and compliance reviews across global functions.
- Document process flows and testing workpapers with limited supervision.
- Draft high-impact audit reports for stakeholders that go beyond 'finding errors' to provide strategic insights and root-cause analysis.
- Track management action plans to ensure sustainable risk mitigation.
- Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insights.
- Support the SOX program by testing the design and operating effectiveness of business process controls, assessing control deficiencies and monitoring remediation plans.
- Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Qualifications
Required:
- 5+ years in operational audit, risk consulting, or internal controls within Big 4 or tech enterprise environments.
- Bachelor degree in Accounting, Finance, Business Administration or a related field.
- Ability to independently plan, execute and deliver end-to-end operational and compliance audits across complex global business functions.
- Deep understanding of internal control frameworks (COSO, IIA Standards).
- Excellent written and verbal communication skills including report writing and presentation.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members.
Desired:
- CIA, CPA, CA or other relevant professional certification strongly preferred.
- Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard).
- Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
Approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
- $82,720 - $103,400
- Target Bonus Percentage 12.5%