Description
The starting pay range for this position per hour is $21.25 - $23.25, with a full pay range of $21.25 - $36.15 per hour.
As a General Merchandise Team Leader at Target, you will play a crucial role in ensuring a consistent and excellent experience for our guests. You will lead a team of hourly team members, prioritising guest experience while completing tasks to ensure product availability and ease of shopping.
Key responsibilities include:
- Delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensuring every team member understands and consistently delivers on Target's guest experience commitments and operations
- Observing and providing feedback to team members, recognising great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities for improvement
- Leading the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educating team members on operational procedures and their impact on inventory management, store profitability, and product availability
- Assessing reporting to identify gaps in GM processes and developing plans to resolve them
- Being an expert in operations, accuracy, process, and efficiency
- Assigning daily tasks to team members based on planned workload and guest traffic patterns
- Establishing clear goals and expectations and holding team members accountable
- Helping with efficient delivery to guests by leading pick, pack, and ship fulfilment work accurately
- Enabling a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Staying informed about relevant trends and products to educate team members
- Evaluating candidates for open positions and developing a guest-centric team
- Identifying team members for future leader positions and utilising growth development to build a talent pool
- Supporting guest services such as back-up cashier and digital fulfilment processes
- Demonstrating inclusivity and a culture of ethical conduct
- Leading and demonstrating a safety culture
- Modelling the execution of physical security processes
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude towards all guests and team members
- Access to all areas of the building
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely
- Flexible work schedule, including nights, weekends, and holidays
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation