Sr. Associate Director, Data and Analytics

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Data and Analytics.

Principal responsibilities:

• Build and operate pipelines for structured domain data (onboarding events, customer/entity data, credit facilities/exposures, limits, risk grades, portfolio hierarchies, performance and arrears).
• Build unstructured data pipelines for domain documents (KYC documents, corporate registries extracts, credit memos, financial statements, portfolio review materials): parsing, metadata enrichment, deduplication and retention handling.
• Develop embedding/vectorisation pipelines and manage vector indices with refresh and deletion strategies aligned to data governance.
• Implement data quality, observability and lineage: automated testing, SLAs, anomaly detection, monitoring and runbooks.
• Apply privacy-by-design: PII handling, masking/tokenisation where required, access controls and audit trails.
• Implement dataset versioning and reproducibility (snapshots, schema evolution, data contracts) to support repeatable evaluations.
• Partner with Agent Engineers and stakeholders to define data requirements and evaluation datasets; close feedback loops from production retrieval/agent performance.
• Support production operations and continuous improvement of data services powering AI.

Requirements:

• Delivering reliable, fresh, well-governed datasets and indices used by KYC, credit and portfolio AI solutions.
• Improving retrieval relevance and answer grounding by strengthening metadata, chunking inputs, and data quality.
• Reducing operational incidents through strong testing, monitoring, and disciplined change management.
• Making AI datasets reproducible and auditable to support reviews and control expectations.

You’ll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.