Anti-Cheat Operations Engineer

Electronic Arts seeks an Anti-Cheat Operations Engineer to join its Security team's Secure Platform Engineering & Anti-Cheat Response (SPEAR) team. The successful candidate will monitor game environments using an internal anti-cheat solution, investigate suspected cheating, and analyze data to improve detection quality.

Responsibilities:

• Monitor anti-cheat operations dashboards
• Investigate suspected cheating activity
• Gather threat intelligence for anti-cheat and user-generated content protection
• Perform triage and investigations of enforcement appeals
• Collaborate with engineers to improve detection quality
• Plan and prioritize anti-cheat operations and investigation tasks
• Communicate task progress and blockers to the team
• Write concise documentation on anti-cheat operations
• Identify process improvements for anti-cheat operations
• Develop technical skills in the anti-cheat space

Qualifications:

• 1+ year of experience as a SOC Tier 1 analyst with SIEM technologies
• Knowledge of the gaming industry's cheating problem
• Basic understanding of operating system fundamentals
• Ability to articulate complex technical topics to various audiences
• Identify knowledge gaps and seek resources to close them
• Handle potentially malicious software safely
• Quickly acquire new technical skills
• Excellent verbal and written English skills

Additional Qualifications:

• Bachelor's degree in Computer Science or Information Security
• Information Security certifications (e.g., CEH, CISSP, GSEC)
• Experience building automation tools
• Reverse engineering or anti-cheat/anti-malware development experience