Description
We are seeking an Assistant Business Manager to join our team at Charlotte Tilbury in Munich.
As an Assistant Business Manager, you will be a true brand ambassador, always reflecting the values of Charlotte Tilbury. You will be motivated to achieve and exceed targets, and lead the team with a customer-centric approach.
Key Responsibilities:
- Drive business results in-store to meet and exceed targets
- Support the Business Manager in setting sales goals and communicate with Retail Artists to agree and achieve business objectives
- Stand out as a specialist in retail brands through entrepreneurial spirit and genuine enthusiasm
- Foster exceptional customer service and experiences
- Coach and provide feedback to the team to ensure Charlotte Tilbury's standards are met
- Utilize every opportunity to extend exceptional customer service beyond the in-store experience
- Implement individual and team development plans, conducting regular reviews and coaching
- Develop a positive and cooperative team culture
- Propose plans, events, and measures to increase business success
- Ensure flawless visual merchandising, cleanliness, and hygiene standards
- Maintain a impeccable appearance and inspire the team to do the same
Requirements:
- Experience in retail management
- Passion for the cosmetics industry
- Business competence
- Experience in personnel management
- Strategic planning experience
Benefits:
- Structured training program - Charlotte's Magic Academy
- Career development opportunities
- Exclusive access to new products
- Access to Tilbury Treats, our rewards platform
- Additional benefits such as life insurance, birthday leave, and sales incentives