Stock Assistant

Diversity matters at Lush, where we're building a brand that represents the people of the world.

As a Stock Assistant, you'll work at the forefront of our business, ensuring our products are fresh, and maintaining our visual merchandising and cleanliness standards.

You'll support with processing deliveries, and keeping an eye on stock rotation to reduce waste management.

With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year.

Key Responsibilities

• Maintaining visual merchandising and cleanliness standards.
• Maintaining shop floor stock levels during our busiest time of the year.
• Processing deliveries.
• Adherence to our freshness policy and stock rotation.
• Waste management.
• Stocktakes.
• Maintaining high levels of organisation in the stockroom and back of house areas.

Skills, Knowledge & Expertise

• Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.
• Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
• Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
• Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.
• Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.
• Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• There's a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role, and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care Qualifying period/hours required