Description
Capital One, a leading financial institution, seeks a skilled Market Researcher to join its Global Enterprise Affairs (GEA) team. The successful candidate will work within the Intelligence team to track and understand the external landscape, driving stakeholder needs and attitudes across various financial services and topics.
Responsibilities:
- Manage and partner with external research vendors to oversee the full life-cycle of research projects
- Execute robust primary research studies to answer key business questions and understand external trends and stakeholder behaviors
- Develop research questionnaires, screeners, and sample plans that align with study objectives and research best practices
- Deliver high-quality datasets by overseeing quality assurance checks and processes
- Leverage vendors and work closely with data analysts to analyze, interpret, and translate findings into meaningful insights
- Translate findings into clear, concise, and visually compelling reports to drive strategy and decision-making
- Maintain an internal knowledge database of primary and secondary research and tools
Requirements:
- Bachelor's degree or military experience
- At least 3 years of experience managing relationships with online sample providers and survey platforms
- At least 3 years of experience in a marketing research or consumer insights role
- At least 3 years of experience executing projects using survey tools and syndicated market research sources
- At least 2 years of experience in Microsoft Excel
- At least 2 years of experience with market research and survey research methodologies
Preferred Qualifications:
- Master's degree in Business, Marketing, Market Research, Statistics, Behavioral Sciences, or Psychology
- Experience researching topics in financial services, public policy, or community impact
- Experience designing and running large-scale measurement and tracking surveys
Salary Information:
- McLean, VA: $120,800 - $137,900 per year
- Richmond, VA: $109,900 - $125,400 per year
Benefits:
- Comprehensive, competitive, and inclusive set of health, financial, and other benefits