Description
We are seeking a Patient Administrator to join our team at The Beardwood Hospital, part of Circle Health Group. This is a full-time role working 37.5 hours a week, with a flexible shift pattern from 06:30 to 21:00, 7 days a week. The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient's journey.
Responsibilities:
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure Circle Health Group's best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.
- Deal with patient queries efficiently and professionally.
- Manage all incoming and outgoing mail.
- Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken.
- Comply with all relevant mandatory training.
Requirements:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2.
- Proficient in using a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment is beneficial.
Salary and Benefits:
- £24,947 per year
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme
- Friends & Family Hospital Discounts
- Family Friendly policies
- Non-contributory life insurance
- Staff engagement hub with discounts and rewards
- Access to resources, tools, and services to support wellbeing
- Employee recognition programmes
- Industry-leading training and development opportunities