Description
This is a 35-hour position as a Shift Lead at Marks & Spencer's Liffey Valley location in Dublin, Republic of Ireland.
As a Shift Lead, you will lead the fill operation, ensuring the sales floor is ready to trade, and take operational responsibility for coordinating resources to serve, sell, and fill. You will also coach colleagues on the One Best Way and drive productivity in preparation for store opening.
Key responsibilities include:
- Allocating resources effectively to deliver a quick payment experience
- Enabling daily operational processes to be implemented efficiently across the store
- Coordinating the team to deliver a clean, safe, and well-presented store
- Creating a great team atmosphere that is inclusive of everyone
- Role modelling great customer service and M&S behaviours
- Supporting Colleague Managers and sharing observations to help deliver high performance
- Being a key holder and answering call-outs as required
- Handling tasks related to opening and closing the building, including receipt of vehicles and temperature controls
Benefits of working at M&S include:
- 20% colleague discount across all M&S products and many third-party brands
- Competitive holiday entitlement with the potential to buy extra holiday days
- Discretionary bonus schemes
- A generous Defined Contribution Pension Scheme and Life Assurance
- Full maternity pay for 26 weeks
- Work-Life options, including a 4-day working week or 9-day fortnight
- A dedicated welcome and tailored induction
- Amazing perks and discounts via the M&S Choices portal
- Industry-leading parental, adoption, and neonatal policies
- Access to wellbeing support, including a 24/7 Virtual GP
- A charity volunteer day
Requirements for the role include:
- Good digital capability and ability to access and utilise relevant systems
- Good knowledge of commercial operations, brilliant basics, and operational excellence
- Current working knowledge of all VM principles
- Good communication skills and ability to build relationships
- Knowledge of legal requirements associated with the role
- High presentation standards and attention to detail
- Ability to interpret data relevant to the role
- Flexibility and adaptability to change