Description
We are looking to recruit a Part-time Prescription Clerk to join our friendly Practice team in Chadwell Heath and Romford. Experience in a GP surgery or pharmacy is compulsory.
The Prescription Clerk we are looking for must have good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner.
This is a part-time position offering either 12 or 14 hours per week, working on Thursdays and Fridays.
Main duties of the job The candidate will be responsible for undertaking a range of duties which include providing general assistance to the Practice Team and reception / telephones and act as a focal point of communication between the GPs, Managers, Receptionists, Patients and local Pharmacies as well as other members of the Primary Health Care Team, to ensure patients prescriptions are produced within the current protocols of the surgery.
Responsibilities:
- Process, all medication requests sent in by patients using the protocols in place.
- Ensure that prescriptions are completed accurately and efficiently following protocol
- Process repeat prescription requests
- Deal with queries over the counter and on the telephone
- Entering details of community nurses prescriptions into patients records
- Other Duties: Training reception staff to undertake script and data duties in your absence, Any other duty as allocated by members of the management team, Process online repeat prescriptions, To collect repeat prescription request from the fax machine, post box and reception, To liaise with patients and pharmacies regarding queries and requests, To ensure that patients queries on medication are highlighted to the relevant GP, To regularly go through prescriptions not collected and unlikely to be collected as a result of timescale, to remove the details from the patient records and then destroy the prescription, Ensure up to date patient information is recorded
Benefits:
- NHS Pension scheme
- Christmas gift vouchers
- Staff party, fun days
- NHS Staff discount at many retailers / restaurants / Venues