Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience.
Responsibilities:
- Support the pharmacy team in delivering operational and service excellence within your store
- Assist patients and customers to deliver an exceptional experience
- Ensure that pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately
- Provide caring service that exceeds patient expectations
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and focus, with ability to concentrate on a task over a period of time
- Customer service and team orientation, with ability to actively look for ways to help people and respond appropriately to patients' reactions
- Communication skills, with ability to use and understand verbal and written communication to interact with patients and colleagues
- Mathematical reasoning, with ability to use math to solve problems
- Problem resolution, with ability to identify challenging patient or colleague interactions and choose the best course of action
- Physical demands, including ability to lift, scan, and bag items, and remain upright for extended periods of time
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Benefits:
- Comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families
- Eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, depending on hours worked and eligibility