College Access & Preparedness Associate

We are hiring a College Access & Preparedness (CAP) Associate to join our team. The CAP Associate will play a critical role in ensuring that every scholar is admitted and attends the best-fit, most affordable, 4-year college/university, and thrives in their new environment.

About the Role

CAP Associates are high-expectation instructors, coaches, and operators responsible for ensuring scholars complete the college application and enrollment process with excellence. They teach multiple daily class sections, lead scholars through a sequenced set of deliverables, and uphold a rigorous standard for quality, professionalism, and on-time execution.

Key Responsibilities

• Instruction & Classroom Leadership:
• Teach multiple CAP class sections per day with strong management, clear routines, and high expectations.
• Build scholar urgency, professionalism, and ownership through consistent insistence and direct feedback.
• Deliver structured lessons that guide scholars through the college application, essay, and enrollment process.
• Maintain instructional quality and clarity across all sections.

• Scholar Coaching & Deliverable Quality:
• Coach scholars individually and in small groups through each step of the college process.
• Ensure all essays, activity lists, applications, and enrollment tasks meet Success Academy's quality bar.
• Review and refine scholar work with precision, ensuring clarity, coherence, and professionalism.
• Communicate proactively with families and School Leaders to ensure alignment and timely intervention.
• Interact with college admissions offices to advocate for scholars and resolve issues professionally.

• Operational Execution & Data Management:
• Follow a tightly sequenced, deadline-driven process with a structured calendar of deliverables.
• Manage a high-volume workflow with accuracy, urgency, and strong follow-through.
• Track all deliverables and milestones in real-time using dashboards and the CAP Portal.
• Identify gaps, risks, and trends early , and take immediate action to keep scholars on track.
• Maintain impeccable attention to detail across all documents, communications, and data.

• Professionalism & Continuous Improvement:
• Demonstrate maturity, sound judgment, and a strong professional presence in all interactions.
• Participate in teachbacks and implement feedback promptly.
• Demonstrate strong change-management readiness by adopting new systems, tools, and expectations quickly.
• Participate fully in school-based routines, meetings, and professional development.
• Contribute to a strong adult culture rooted in accountability, urgency, and high standards.
• Share insights and effective practices to strengthen consistency and results across the CAP program.

Qualifications

• Bachelor's degree.
• 2-3 years of experience in teaching, youth development, or other scholar-facing roles.
• Demonstrated ability to teach or lead groups with strong management, clarity, and insistence.
• Proven ability to give direct, actionable feedback and hold students to high expectations.
• Exceptionally organized operator with the ability to manage multiple complex workstreams simultaneously and stay ahead of deadlines.
• Strong writing and editing skills with impeccable attention to detail.
• Proficiency using dashboards, portals, and AI-enabled tools to drive accuracy, efficiency, and scale in writing, planning, and workflow management; proven ability to quickly adopt new systems.
• Self-starter with a strong bias toward action and the ability to drive work forward independently.
• Maturity, judgment, and professional presence in all interactions.
• Ability to identify gaps and trends and take decisive action.
• Thrives in fast-paced, high-expectation environments.

Preferred Qualifications

• Prior classroom teaching or instructional coaching experience.
• Experience with college access, admissions, or financial aid.
• Experience managing complex projects or high-volume pipelines.
• Experience using workflow systems, dashboards, or digital tools to manage progress and quality.