Digital Content Assistant 9 Month FTC

As Digital Content Assistant, you will help bring Charlotte Tilbury's magic to life online. You will support new product launches, brand activations and day-to-day updates, ensuring content is accurate, engaging and built on time.

Responsibilities:

• Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content.
• Lead on the setup and maintenance of Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations.
• Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
• Execute daily updates to the app home and shop pages, across all locales, ensuring content is commercial and engaging.
• Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time.
• Support the creation of landing pages aligned with campaign and business requirements.
• Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy.
• Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed.
• Collaborate with the eCommerce Trade team to help optimise content for commercial performance.

Requirements:

• Educated to degree level
• 1+ year experience working in Digital/E-commerce and specifically with a CMS (Contentful a plus)
• Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
• Ability to prioritise tasks and manage own time is imperative
• Highly organised, with strong attention to detail
• Genuine, patient, malleable, enthusiastic, and positive attitude
• An innovative, limitless thinker and problem solver
• Eager to learn and values continued self-development

Benefits:

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• Generous product discount and gifting