People Operations Business Partner

As a People Operations Business Partner (Pops BP) at Grab, you will play a strategic role in aligning business objectives with partners and employees across designated departments.

You will act as a strategic advisor in decision-making processes, providing end-to-end HR expertise across talent acquisition, compensation, employee relations, and leadership development.

The Critical Tasks You Will Perform:

• Shape the organisation's future by understanding its evolving needs, partnering with business leaders in organisational design decisions.
• Diagnose complex problems by connecting insights across teams, solving for downstream and second-order effects before they surface.
• Lead the implementation of HR programmes and targeted learning initiatives to upskill the workforce.
• Provide expert guidance to managers on employee relations, performance management, and talent development, ensuring equitable practices.
• Partner with business leaders on workforce planning, forecasting budgets for hiring, engagement, and learning and development while assessing and anticipating team needs.
• Drive large-scale organisational changes, securing buy-in from stakeholders at all levels and executing internal communication plans for major launches.
• Use People metrics to guide necessary data-based decisions and changes.

QUALIFICATIONS: What Essential Skills You Will Need:

• 10+ years of HR experience with at least 5 years of relevant experience in a human resource business partnering in technology, fintech, or high-growth organisations.
• Track record of solving complex problems and managing organisational change, including experience guiding senior HR professionals through ambiguous situations.
• Ability to build trusted relationships with employees and leaders at all levels, demonstrated through your history of influencing decisions and navigating sensitive conversations.
• Experience with HRIS systems and People analytics tools (such as Power BI, Tableau, or similar platforms) to extract workforce insights and present data to leadership.
• Structured analytical skills with demonstrated judgement, shown through your experience diagnosing causes of organisational challenges and recommending specific solutions.
• Experience managing multiple concurrent projects, demonstrated through your history of delivering workforce initiatives on timeline and budget.
• Knowledge of employment laws and regulations across the markets where we operate.

Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.