Description
We are looking for a hands-on Physical Security Systems Technician to support deployment, validation, and maintenance of physical security infrastructure across our sites throughout the United States.
The ideal candidate combines strong physical security systems knowledge with practical IT infrastructure experience, including networking, Windows/Linux systems, storage platforms, and log analysis.
Key Responsibilities
Installation & Support
- Install, configure, and maintain CCTV systems (cameras, NVRs/DVRs, VMS)
- Support access control systems (badging, controllers, readers, permissions)
- Perform hardware replacements (cameras, readers, controllers, cabling components)
- Troubleshoot physical security system issues across network, hardware, operating system, and application layers
- Support Windows and Linux-based systems supporting physical security platforms
- Assist with storage systems used for video retention and evidence management
Testing & Validation
- Execute system testing after installations and changes
- Develop and run Site Acceptance Testing (SAT) procedures for new deployments
- Validate system performance, coverage, failover scenarios, storage retention, and compliance with design requirements
- Identify, track, and help resolve issues found during testing
- Verify network connectivity, device health, and system integrations
Documentation
- Produce and maintain accurate technical documentation (network diagrams, device inventories, configurations, system architecture)
- Create and maintain SAT reports, test cases, and validation checklists
- Document system changes, incidents, troubleshooting activities, and resolutions
- Ensure documentation is structured, standardized, and audit-ready
Deployment & Operations
- Support system upgrades, migrations, and new site rollouts
- Work with vendors and integrators to ensure quality delivery
- Provide on-site and remote support across multiple locations throughout the United States
- Monitor and troubleshoot system logs to identify operational issues and root causes
- Ensure systems comply with internal standards and security requirements
Required Qualifications
- 2+ years of hands-on experience with physical security systems (CCTV, access control)
- Experience installing and configuring cameras and access control hardware
- Experience with system testing, commissioning, SAT, or similar validation activities
- Ability to produce clear technical documentation and reports
- Solid IT infrastructure knowledge, including:
- Networking (TCP/IP, VLANs, routing basics, PoE, DNS, DHCP)
- Windows administration and troubleshooting
- Linux administration, services, logs, and basic troubleshooting
- Storage technologies and capacity management fundamentals
- Log analysis and troubleshooting using system and application logs
- Strong troubleshooting skills across hardware, software, operating systems, and networks
- Ability to work independently in remote locations with minimal supervision
- Valid driver’s license and ability to travel extensively throughout the United States
- Excellent communication and organizational skills
Preferred Qualifications
- Experience with enterprise VMS platforms
- Familiarity with enterprise access control systems
- Experience in data center, critical infrastructure, or enterprise environments
- Knowledge of low-voltage cabling standards
- Exposure to structured testing methodologies (SAT, UAT, commissioning)
- Experience with monitoring, logging, and system health validation tools
- Familiarity with virtualization platforms and enterprise IT environments
Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $112,000-$140,000 USD
Benefits & Perks
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams