Description
The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting.
This position is responsible for monitoring visitor or patient activity, premises in and around the facility, enforcing policy, providing assistance and direction, responding to emergencies, and providing protection for employees, visitors, and Intermountain property.
Responsibilities
- Operate and monitor security technology systems, including surveillance cameras, access control systems, and alarm systems
- Ensure proper functioning and maintenance of security equipment
- Use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully
- Intervene to protect the safety of everyone involved when patients act aggressively or violently
- Ensure compliance with regulations such as HIPAA when reporting crimes or incidents
- Respond to bomb threats and suspicious packages, following protocols to ensure facility safety
- Participate in drills, such as infant abduction and active shooter scenarios
- Conduct respectful and safe searches of patients and search for narcotics
- Conduct safety inspections of walking surfaces, fire extinguishers, and overall facility safety
- Enforce parking regulations to ensure safety and accessibility
- Collaborate with HR and law enforcement to conduct investigations
Minimum Qualifications
- Current Driver's License (if applicable)
- Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire
- At least 21 years of age
- If located in the State of Montana, Security Guard Licensure is required within 120 days of hire
Preferred Qualifications
- One-year previous law enforcement, corrections, public safety, military police or security experience
Physical Requirements
- Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies
- Frequent interactions with customers require employees to communicate and understand spoken information
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment
- Expected to lift and utilise full range of movement to transport, pull, and push equipment
Benefits
- Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness