Description
Autodesk Enterprise Customer Success organisation is seeking a talented Senior Technical Consultant to design and implement customised solutions for Enterprise customers across Architecture, Engineering & Construction (AEC) and Design & Manufacturing (D&M) industries.
In this role, you will work directly with customers to understand their business and technical requirements and collaborate with Autodesk's global consulting teams to develop tailored solutions, including product customisations, full-stack applications, enterprise application integrations, and cloud-based solutions using Autodesk Cloud and on-premises products.
Responsibilities
- Collaborate with customers to assess the scope of their Autodesk product customisation and configuration requirements.
- Analyse customer business requirements and design, develop, customise, configure, and integrate scalable full-stack solutions across Autodesk products in AEC and D&M portfolios, leveraging Autodesk APIs, SDKs, extensibility frameworks, and cloud platforms.
- Serve as a Subject Matter Expert (SME) for Autodesk product APIs, Autodesk Platform Services (APS), SDKs, extensibility frameworks, and related technologies.
- Apply AEC and/or D&M domain knowledge to understand customer workflows, identify opportunities for automation and optimisation, and translate business needs into effective technical solutions.
- Design and develop AI/MCP-enabled plugins and solutions, leveraging modern AI technologies and related frameworks to connect AI capabilities with enterprise applications, data, and Autodesk workflows.
- Develop written specifications to capture business requirements for proposed solutions and configurations.
- Work independently and with internal team members to estimate effort levels.
- Design system architectures, document implementation plans, and create detailed system designs.
- Drive technical design reviews, establish engineering best practices, mentor engineers, and contribute to reusable frameworks and accelerators across consulting engagements.
- Leverage AI-assisted development tools and modern engineering practices to accelerate solution development, improve code quality, and enhance customer delivery.
- Demonstrate strong customer-facing communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Build trust with clients at all levels and establish strong problem-solving relationships with both clients and colleagues.
Minimum Qualifications
- A 4-year bachelor's degree in Civil/Mechanical Engineering, Computer Science, or a related field from an accredited institution.
- 5+ years of experience in software development, with strong expertise in full-stack web and desktop application development using C#/.NET technologies.
- Strong understanding of AEC and/or D&M domain, including relevant industry workflows and processes.
- Hands-on experience customising, configuring, and integrating Autodesk products or equivalent industry products across AEC and D&M portfolios using APIs, SDKs, and extensibility frameworks.
- Experience with Autodesk Platform Services (APS) and cloud platforms such as Microsoft Azure and/or AWS.
- Strong experience developing modern web applications using JavaScript/TypeScript, HTML5, CSS3, and modern frontend frameworks such as ReactJS.
- Strong experience designing, developing, and consuming REST APIs/Web APIs using ASP.NET/.NET Core, including integrating Autodesk APIs, SDKs, and cloud services with enterprise applications.
- Experience in database schema design, SQL queries, Entity Framework, and working with SQL and NoSQL databases, including SQL Server and graph databases.
- Experience using Git, Jira, and modern source control and collaborative development practices.
- Hands-on experience with Generative AI/LLM-based application development and Model Context Protocol (MCP), including integrating AI capabilities with applications, APIs, enterprise data, or tools.
- Experience developing and deploying cloud-native applications using Microsoft Azure and/or AWS, including cloud services, DevOps practices, CI/CD pipelines, and containerisation technologies such as Docker.
Benefits
- Competitive compensation package, including annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Preferred Qualifications
- Strong self-motivation and ability to engage effectively with both external and internal stakeholders.
- Excellent vision and creativity, with the ability to integrate multiple products into cohesive solutions for customers.
- Proven ability to design, develop, and test business solutions through effective workflows.
- Skilled in documenting and understanding current-state processes.
- Open to new ideas, methods, and learning, with the ability to quickly apply them.
- Excellent verbal and written communication skills.
- Ability to communicate technical details at both granular and high levels, including planning and status reporting to executives and stakeholders.
- Ability to lead, follow, and support others as required.
- Capable of leading and supporting account and project planning discussions.
- Skilled in resolving customer issues with an innovative, 'can-do' approach.
- Passion for continuous learning and adopting emerging technologies, including AI-assisted development, cloud-native architectures, and Autodesk platform innovations.