Description
You are a proactive, customer-oriented engineer passionate about advancing semiconductor technologies. You will join the Customer Application Services team at Synopsys, a group of engineers dedicated to delivering technical excellence and customer success.
Responsibilities:
- Manage and provide ICV runset support for key foundry customers, ensuring optimal product performance and customer satisfaction.
- Deliver post-sales technical expertise during runset programming, implementation, and maintenance of Synopsys products.
- Implement detailed customer installation requirements and customize solutions to fit unique client environments.
- Ensure client needs are met and Synopsys solutions function according to technical specifications and industry standards.
- Collaborate with sales teams to provide pre-sales technical support, contributing to successful business development and customer onboarding.
- Troubleshoot and resolve moderately complex technical issues.
- Empower customers to efficiently deploy and maximize the value of Synopsys EDA solutions in their design workflows.
- Enhance customer satisfaction and strengthen long-term partnerships with key foundry clients.
- Drive successful product adoptions and implementations, contributing directly to Synopsys' market leadership.
- Support the technical excellence of customer projects, enabling innovative chip design and verification outcomes.
- Facilitate knowledge transfer, helping customers understand and leverage advanced product features.
- Identify opportunities for product improvements and feed insights back to development teams for continuous innovation.
Requirements:
- Basic understanding of the design process, with a preference for Design Rule Checking (DRC).
- Solid grasp of ASIC design flow, VLSI concepts, and/or CAD engineering principles.
- Familiarity with competitive EDA tool products and expertise in areas such as Verification, Place and Route, Design Reuse, and/or Physical Design.
- Ability to manage projects from initiation through completion, delivering high-quality technical solutions.
- Creative problem-solving skills and the ability to exercise judgment in selecting methods and techniques to obtain solutions.
Who You Are:
- Collaborative and effective communicator, able to build strong relationships with customers and internal teams.
- Resourceful and adaptable, thriving in dynamic, fast-paced environments.
- Detail-oriented with strong analytical skills and a commitment to delivering exceptional results.
- Open-minded and inclusive, embracing diverse perspectives and fostering an environment of belonging.
- Self-motivated and eager to learn, continuously seeking opportunities for growth and innovation.
Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://careers.synopsys.com/job/hsinchu/applications-engineering-staff-engineer/44408/97862444816