Description
We are seeking a Manager to lead and execute projects and initiatives within an information technology environment, coordinating CVS Health and vendor resources as needed. This role serves as a bridge among clinical operations, Quality & Safety, internal audit partners, Epic teams, and enterprise EHR leadership, with a strong focus on policy clarity, workflow standardization, end-to-end audit support, and enterprise assessment of AI-enabled Epic tools and related technologies.
Key Responsibilities:
- Develop, maintain, govern, and implement enterprise clinical workflow policies and standards
- Translate clinical, operational, and regulatory requirements into clear, actionable EHR-enabled policies
- Collaborate with stakeholders across care settings during policy development and maintenance
- Partner with clinical, operational, informatics, and Epic stakeholders to support workflow standardization initiatives
- Assess the impact of proposed workflow changes on enterprise policies and standards
- Lead enterprise-wide clinical assessment of AI-enabled Epic capabilities and related technology platforms
- Define and apply a consistent evaluation framework addressing patient impact and safety, clinical quality, provider experience and satisfaction, workflow and adoption, privacy and security, operational readiness, and regulatory alignment
- Evaluate business value, including return on investment, financial impact, productivity, utilization, and measurable clinical and operational outcomes
- Establish ongoing monitoring, feedback loops, issue escalation, and continuous process improvement
- Collaborate closely with clinical leaders, Quality & Safety, Patient Safety, operational stakeholders, Epic analysts, informatics partners, and technology owners
- Deliver concise updates to leadership on status, risks, and decisions needed
- Develop and maintain relationships with key stakeholders across the Enterprise
Requirements:
- Minimum of five years of related clinical informatics, enterprise policy, Quality & Safety, patient safety, or healthcare technology assessment experience
- Bachelor's degree or equivalent experience; Master's degree preferred
- Clinician is preferred but not required
Pay Range: $54,300.00 - $159,120.00
Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.