Description
We are seeking a Shift Lead to join our Fashion, Home & Beauty team at The Galleries Washington. As a Shift Lead, you will play a crucial role in leading the fill operation, ensuring the salesfloor is ready to trade, and coordinating resources to deliver exceptional customer service.
Responsibilities:
- Lead the fill operation, coaching colleagues on best practices and driving productivity
- Coordinate resources to deliver operational tasks and implement daily processes efficiently
- Allocate resources effectively to provide a quick payment experience
- Enable all daily operational processes to be implemented efficiently across the store
- Coordinate the team to deliver a clean, safe, and well-presented store
- Role model great customer service and M&S behaviors
- Support Colleague Managers and share observations to help deliver high performance
- Participate in opening and closing procedures, including key holding and responding to call-outs
Requirements:
- Must be 18 years of age or older
- Ability to work in a fast-paced retail environment
- Strong leadership and communication skills
Benefits:
- Competitive salary
- Opportunity to work with a well-known retailer
- Collaborative and inclusive work environment
Schedule:
- Part-time, flexible schedule
- Rotating shifts, including weekends and holidays