Description
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners, such as cloud migration, application modernization, and DevOps transformation.
You will:
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
- Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value, partner team enablement workshops, assessment, advice, and coaching on lead practices;
- Advocate on behalf of Partners’ technical concerns with Datadog internal teams and personnel, helping to bring those concerns to resolution;
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
- Collaborate with Datadog’s product management, engineering, and technical services teams to help identify and prioritize new features and capabilities;
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
You are:
- A solid technical grounding with hands-on experience of IT Development and/or Operations;
- A demonstrable track-record and never-ending passion for learning;
- A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
- Confident presentation skills;
- Must be a current EU resident;
- Desired hands-on experience in two or more of the following areas: Observability (Datadog, Splunk, AppD, New Relic, or Dynatrace), Public Cloud (AWS, Azure, GCP, or Alibaba), Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry), Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go), Config Mgmt (Terraform, Ansible, Puppet, Chef), CI / CD (Jenkins, Gitlab).
Benefits:
- Generous and competitive global and US benefits;
- New hire stock equity (RSUs) and employee stock purchase plan;
- Continuous career development and pathing opportunities;
- Product training to develop an in-depth understanding of our product and space;
- Best-in-breed onboarding;
- Internal mentor and buddy program cross-departmentally;
- Friendly and inclusive workplace culture.